We offer returns and exchanges for customer convenience. JAK's reserves the right to refuse a refund or exchange of any purchased product. All purchases are final after 14 days of the original purchase. Exchanges For an exchange of a purchased product, you must present the original sales receipt and the unopened and un-tampered product. Your exchange will act as a credit towards your final purchase. Refunds For refund of a purchased product, you must present the original sales receipt and the unopened and un-tampered product. All refunds over $100 are subject to a 13% restocking fee.